FAQ

Getting Started

How do I get access to DgenFren?

You need an access code or admin approval. Either:

• Use a friend’s referral link (e.g., https://t.me/DgenFrenBot?start=CODE)
• Get an access code from the team
• Send /start and wait for admin approval

Is DgenFren free?

Yes, there’s no subscription fee. DgenFren charges a 1% fee per trade. If you were referred by someone, you get 10% cashback on all fees.

Which chains are supported?

Solana, Ethereum, Base, and Arbitrum. Cross-chain swaps between all four are supported via deBridge.

Wallets

Do I need to create a wallet?

No. DgenFren automatically creates a Solana wallet and an EVM wallet for you when you first use the bot.

Can I use my existing wallet?

DgenFren generates its own wallets for trading. You can send funds from your existing wallets to the DgenFren wallet addresses.

How do I export my private keys?

Send /export in the bot DM. Your decrypted private keys will be shown. Save them securely and delete the message.

Is my wallet shared across EVM chains?

Yes. You have one EVM address that works on Ethereum, Base, and Arbitrum. Send ETH on the correct network to use it on that chain.

Trading

How does auto-buy work?

When someone posts a contract address in a group where DgenFren is active, the bot detects it and automatically buys the token with your configured amount. You need to be in Auto-Buy mode (/settings).

Can I buy from DM?

Yes. Paste any contract address directly in the bot DM and you’ll get a token info card with buy buttons, regardless of your trading mode setting.

What’s the difference between Auto-Buy and Alerts?

• Auto-Buy: Buys automatically, no input needed
• Alerts: Shows you the token info and buy buttons, you decide whether to buy

Why did my buy fail?

Common reasons:

• Insufficient balance — Check /balance
• High slippage needed — Try increasing slippage in /settings
• Token not tradeable — Some tokens have transfer restrictions
• Gas too low — For EVM, gas spikes can cause failures

How does chain detection work for EVM?

DgenFren automatically detects whether an EVM token is on Ethereum, Base, or Arbitrum using DexScreener data. You don’t need to specify the chain.

What DEXes does DgenFren use?

The bot tries the best available route, falling back through options if needed.

Take Profit & Stop Loss

How do TP/SL orders work?

After buying a token, you set a take profit percentage (e.g., +100%) and/or stop loss percentage (e.g., -25%). The bot monitors the price in real time via Birdeye and automatically sells when either target is hit.

What’s a trailing stop loss?

A trailing SL follows the price upward. It triggers when the price drops a set percentage from its highest point since your buy. This lets you ride upward momentum while still protecting against drops.

Example: Trailing -10%. Token goes from $1 → $3, high water mark is $3. The stop triggers if the price drops to $2.70 ($3 minus 10%).

Can I edit my orders after setting them?

Yes. Use /orders, tap Edit on the order, change TP or SL, and Save. Your entry price is preserved.

What happens if the auto-sell fails?

The bot retries automatically on every price update. You’re notified on the first failure and again after 5 minutes if it’s still failing. Common causes: liquidity too low, or very high volatility.

Fees

How much does DgenFren charge?

1% per trade (buy or sell). This applies to all chains.

Is there a cashback program?

Yes. If someone referred you, you earn 10% cashback on your trading fees. Your referrer also earns 10%. See Referral & Cashback.

Are there gas fees?

Yes, standard blockchain gas fees apply on top of the 1% trade fee. These go to the network, not DgenFren. Solana fees are fractions of a cent. EVM fees vary by network (Ethereum is most expensive, Base and Arbitrum are cheaper).

Filters

What are CA filters?

CA filters let you control which group members’ token calls get processed. You can block specific users (blocklist mode) or only allow specific users (allowlist mode). See CA Filters.

What are group filters?

Group filters control which Telegram groups trigger your bot. Block noisy groups or allowlist only your best alpha groups. See Group Filters.

Can I combine both filter types?

Yes. Group filters are checked first, then CA filters. A CA must pass both to trigger auto-buy or alerts.

Security

Are my private keys safe?

Keys are encrypted with AES-256-GCM before storage. They’re never stored in plaintext. See Wallet Security.

Can DgenFren steal my funds?

DgenFren only executes trades you initiate (or that your auto-buy rules trigger). You can export your keys at any time and access funds independently.

What if DgenFren goes offline?

Export your keys (/export) and import them into any compatible wallet (Phantom for Solana, MetaMask for EVM). Your funds are on-chain and accessible with your private keys regardless of the bot’s status.

Troubleshooting

The bot isn’t responding to my commands

• Make sure you’re in the bot’s DM (not a group)
• Check that you’re approved (/start)
• If you’re spamming, there’s a cooldown (5 attempts per minute, then 10-minute block)

I don’t see my tokens in the portfolio

• Try /portfolio and tap Detailed View for all tokens
• Scam tokens are automatically filtered out
• Very new buys may need a moment to appear

My balance shows 0 but I sent funds

• Verify you sent to the correct address (/wallet)
• Verify you sent on the correct chain (e.g., Base ETH, not Ethereum ETH)
• Tap Refresh on the dashboard or use /balance

Bot is in my group but not detecting CAs

• Make sure your trading mode is Auto-Buy or Alerts (not Off)
• Check your group filters — the group might be blocked
• Check your CA filters — the sender might be blocked
• The bot needs to see at least one message in the group to start tracking members